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Refund and Cancellation Policy
At Webbency, we are committed to delivering high-quality services that meet your expectations. If, for any reason, you are not satisfied with your purchase, you may request a refund within three (3) days of the transaction date.
1. Refund Eligibility
Clients may request a refund within 3 days of purchasing a service. Refunds will be assessed based on the amount of work completed up to the time of the request. Any work already delivered or assets provided will be deducted from the refundable amount.
2. Non-Refundable Cases
Refunds will not be issued under the following circumstances:
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Requests made after the 3-day window.
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Services that have been fully completed and delivered within the 3-day period.
3. Cancellation Policy
Clients may cancel a project within the 3-day period. In such cases, the cost of any work already completed will be deducted from the total refund amount.
4. Refund Processing Time
If approved, refunds will be processed within 7–10 business days and credited back via the original payment method.
5. Contact for Refund or Cancellation Requests
To initiate a refund or cancellation request, please email us at info@webbency.com with your order details and a brief explanation.
Webbency reserves the right to modify this policy at any time without prior notice .
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